ExploreNiches

Customer Success & Onboarding

13 companies in this category

13
Total
$25M
Median ARR
$270M
Top ARR
23%
Free tier %

WalkMe

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WalkMe provides a digital adoption platform that simplifies user experiences, improves productivity, and drives digital transformation.

ARR $270MsubscriptionIsrael2011

Gainsight

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Gainsight offers a leading customer success platform that helps businesses reduce churn, increase upsell, and drive customer advocacy.

ARR $150MsubscriptionUSA2011

Freshdesk (part of Freshworks)

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Freshdesk is a cloud-based customer service software that allows businesses to support customers across multiple channels.

ARR $150MFree tierfreemiumIndia2010

Pendo

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Pendo provides a platform that helps product teams understand and guide users through their product to improve new user onboarding and overall product adoption.

ARR $120MFree tiersubscriptionUSA2013

Totango

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Totango offers a composable customer success platform that helps businesses proactively manage customer journeys and drive growth.

ARR $60MFree tiersubscriptionUSA2010

ChurnZero

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ChurnZero is a real-time customer success platform that helps subscription businesses fight churn and grow their revenue.

ARR $40MsubscriptionUSA2015

Appcues

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Appcues helps product teams deliver beautiful in-app experiences to improve user onboarding, feature adoption, and retention.

ARR $25MsubscriptionUSA2013

Catalytic (formerly Catalyst)

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Catalytic offers a customer success platform designed to make customer success teams more efficient and effective at scale.

ARR $20MsubscriptionUSA2017

Userpilot

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Userpilot is a product growth platform that helps SaaS companies onboard users, drive adoption, and reduce churn with in-app experiences.

ARR $15MsubscriptionUSA2016

Catalyst

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Catalyst is a customer success platform designed to centralize all customer data, automate workflows, and drive proactive engagement.

ARR $15MsubscriptionUSA2017

Vitally

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Vitally is an intuitive customer success platform that combines powerful automation with flexible customization to help CS teams drive impact.

ARR $10MsubscriptionUSA2017

Chameleon

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Chameleon enables product teams to build, deploy, and A/B test in-product experiences to drive user onboarding and feature adoption without code.

ARR $9MsubscriptionUSA2015

Custify

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Custify is a customer success platform that helps B2B SaaS businesses reduce churn, increase LTV, and improve customer satisfaction.

ARR $8MsubscriptionRomania2017