ExploreNiches

Customer Feedback & NPS

8 companies in this category

8
Total
$18M
Median ARR
$650M
Top ARR
38%
Free tier %

Medallia

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Medallia offers a leading experience management platform that enables organizations to capture and act on customer and employee feedback.

ARR $650MsubscriptionUSA2001

InMoment

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InMoment provides an experience intelligence platform that combines customer and employee feedback with operational data.

ARR $150MsubscriptionUSA2002

GetFeedback

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Customer feedback and survey platform designed to integrate seamlessly with Salesforce.

ARR $25MsubscriptionUSA2013

AskNicely

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AskNicely is a real-time customer feedback software designed to improve customer experience and retention using NPS.

ARR $20MsubscriptionUSA2014

Delighted

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Delighted is a fast and easy feedback platform for Net Promoter Score (NPS), Customer Satisfaction (CSAT), and Customer Effort Score (CES).

ARR $15MFree tiersubscriptionUSA2014

Survicate

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Feedback survey software that helps businesses collect in-app, website, and email feedback to understand customers.

ARR $6MFree tiersubscriptionPoland2013

SatisMeter

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User feedback and NPS platform for SaaS businesses to collect in-app and email feedback.

ARR $3MFree tiersubscriptionCzech Republic2014

Refiner

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Refiner is an in-app survey tool for SaaS and digital products, helping companies collect user feedback and improve product experiences.

ARR $3MsubscriptionSwitzerland2018