ExploreNiches

AI Customer Support

11 companies in this category

11
Total
$75M
Median ARR
$500M
Top ARR
9%
Free tier %

Freshworks

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Freshworks offers a suite of business software, including Freshdesk, which provides AI-powered solutions for customer support automation and agent productivity.

ARR $500MFree tiersubscriptionUSA2010

LivePerson

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LivePerson is a global leader in conversational AI, offering a platform for brands to create AI-powered messaging experiences for customer care.

ARR $400MsubscriptionUSA1997

Ada provides an AI-powered customer service automation platform that helps businesses resolve customer inquiries instantly and at scale.

ARR $100MsubscriptionCanada2016

Zendesk Answer Bot

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Zendesk Answer Bot provides an AI-powered conversational platform integrated within Zendesk's suite to automatically answer customer questions.

ARR $100MsubscriptionUSA2007

Intercom Resolution Bot

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Intercom's Resolution Bot uses AI to automatically answer customer questions and provide immediate support, reducing agent workload.

ARR $80MsubscriptionUSA2011

Cresta

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Cresta provides real-time AI assistance for contact center agents and automates customer conversations to improve sales and service.

ARR $70MsubscriptionUSA2017

Moveworks

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Moveworks uses AI to resolve employee IT issues automatically, focusing on internal support and productivity within enterprises.

ARR $60MsubscriptionUSA2016

Forethought

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Forethought uses AI to empower customer support teams with instant answers, intelligent search, and automations across various channels.

ARR $50MsubscriptionUSA2017

Yellow.ai

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Yellow.ai is a leading Conversational AI platform that helps enterprises automate customer and employee experiences.

ARR $40MsubscriptionIndia2016

Quiq

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Quiq offers a platform for enterprise customer service via asynchronous messaging channels, enhanced by AI capabilities.

ARR $20MsubscriptionUSA2015

Solvvy (acquired by Zendesk)

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Solvvy offered an AI-powered conversational platform to automate customer support and was acquired by Zendesk to enhance their AI offerings.

subscriptionUSA2014